Technical administrators and consultants quickly master technical setup, connections to the back-end systems, Solution Monitoring, Landscape Maintenance, Early Watch Alerting...
Project managers get first-hand expertise on Project Management, managing upgrade and implementation projects from within Solution Manager, Change Request Management...
Customizing consultants benefit from a wealth of details on cross system customizing (SAP NetWeaver BI, SCM, ...) and business process monitoring.
Basis/System administrators and IT departments get much-needed guidance on integrated Help Desk issues, root cause analysis, and more...
Help Desk staff gets instant access to professionally validated best practices and 100% tested and accurate instruction to quickly resolve even the most difficult challenges and issues...
