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<title>Solution Manager Expert</title>
<link>http://www.solutionmanagerexpert.com/index.cfm?ref=rss</link>
<item>
	<title><![CDATA[Quick Tip: Hide Completed SAP Solution Manager Projects]]></title>
	<description><![CDATA[Learn how to make an easy setting that hides completed SAP Solution Manager projects, which can make it easier for project teams searching for a particular project. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5361&ref=rss]]></link>
	<pubDate>Tue, 27 Jul 2010 11:47:50 EST</pubDate>
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	<title><![CDATA[Improve Traceability with SAP Solution Manager]]></title>
	<description><![CDATA[With the advent of Sarbanes-Oxley and other compliance rules, the need for full traceability across a solution development effort is expanding far beyond just the pharmaceutical industry. SAP Solution Manager has a collection of features that enable your project to provide end-to-end visibility to all aspects of solution development and delivery. From initial design through final testing and signoff, SAP Solution Manager allows you to link and trace all the activities, documents, and technical objects needed to deliver your solution. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5346&ref=rss]]></link>
	<pubDate>Mon, 19 Jul 2010 10:00:21 EST</pubDate>
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	<title><![CDATA[A Roadmap to Effective Business Process Management ]]></title>
	<description><![CDATA[This guide to an enterprise-wide business process management (BPM) strategy focuses on the features in SAP Solution Manager that you can use for the four phases of BPM. It also highlights the use of solution maps and third-party products (such as ARIS, HP Quality Center, and HP QuickTest Professional) that have standard integration adapters for SAP Solution Manager. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5347&ref=rss]]></link>
	<pubDate>Tue, 13 Jul 2010 15:16:42 EST</pubDate>
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	<title><![CDATA[Be Proactive with System Monitoring and Central System Administration]]></title>
	<description><![CDATA[System monitoring is important to ensure system disturbances are dealt with as soon as possible. It helps you prevent or limit inconveniences and extra costs to your organization. Discover a central and integrated approach to setting up proactive system monitoring using SAP Solution Manager. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5338&ref=rss]]></link>
	<pubDate>Thu, 8 Jul 2010 14:16:46 EST</pubDate>
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	<title><![CDATA[Take Control of Your SAP System Development with Change Request Management ]]></title>
	<description><![CDATA[Increase the security of your satellite systems by performing a few simple configuration changes. With these changes, you can prevent developers and testers from creating, managing, and releasing transport requests directly in satellite systems, which will ensure that only the person responsible for these actions (usually the change manager) can execute them.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5334&ref=rss]]></link>
	<pubDate>Tue, 6 Jul 2010 11:04:26 EST</pubDate>
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	<title><![CDATA[Combat Excess Growth in SAP Systems: A Guide to the Custom Development Management Cockpit  ]]></title>
	<description><![CDATA[The Custom Development Management Cockpit (CDMC) helps clean up the system by identifying coding that is no longer in use. Armed with this information, you can apply only necessary changes to the system during processes such as an upgrade. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5274&ref=rss]]></link>
	<pubDate>Fri, 18 Jun 2010 11:25:26 EST</pubDate>
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	<title><![CDATA[Save Time Setting Up SAP Solution Manager After Installation Using Guided Procedures]]></title>
	<description><![CDATA[SAP Solution Manager 7.0 with SAP enhancement package 1 provides a guided procedure to help you set up your SAP Solution Manager system and connect to the satellite systems in minutes after it is installed. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5271&ref=rss]]></link>
	<pubDate>Thu, 17 Jun 2010 11:30:45 EST</pubDate>
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	<title><![CDATA[Manage Your Integration Test Using Test Plan Management]]></title>
	<description><![CDATA[Learn how to use the SAP Solution Manager Test Plan Management functionality to run an integration test. Most SAP projects today have a complex system landscape of multiple applications. To run an integration or string test across these systems is very time consuming, but using Test Plan Management can make this process much more efficient.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5245&ref=rss]]></link>
	<pubDate>Fri, 28 May 2010 15:33:40 EST</pubDate>
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	<title><![CDATA[Crossing Transport Request Boundaries with ChaRM]]></title>
	<description><![CDATA[In this primer on the basics of Change Request Management (ChaRM) and how it can benefit your organization, learn how ChaRM controls changes from their creation to the transport and productive systems. Find out how to manage several change projects in complex landscapes using this tool and how SAP moved change management forward by creating ChaRM and giving change teams full control of configuration and development. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5228&ref=rss]]></link>
	<pubDate>Mon, 17 May 2010 11:41:54 EST</pubDate>
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	<title><![CDATA[A Guide to Improving Screen Layouts in ChaRM]]></title>
	<description><![CDATA[Learn a strategy to make your SAP screen layouts in Change Request Management (ChaRM) more intuitive and easier for end users to navigate. This strategy is based on SAP standard customization that allows the changes to be easily maintained through upgrades. A streamlined set of screen layouts allows end users to quickly reach their goals.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5222&ref=rss]]></link>
	<pubDate>Wed, 12 May 2010 17:13:19 EST</pubDate>
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	<title><![CDATA[Implement ChaRM Light to Ease Your ChaRM Implementation]]></title>
	<description><![CDATA[Some people find that Change Request Management (ChaRM) is challenging to implement and requires a lot of effort. Find out how to achieve maximum benefits with less effort by using a strategy I call ChaRM light for your initial implementation. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5221&ref=rss]]></link>
	<pubDate>Wed, 12 May 2010 17:11:16 EST</pubDate>
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	<title><![CDATA[Use SAP Security to Manage Your Project Scope  ]]></title>
	<description><![CDATA[Finding the right balance between allowing teams to get work done and managing the business process scope can be daunting early in a project. Learn how to leverage the SAP security model in SAP Solution Manager to automate governance during the blueprint and configuration phases. See how to activate the change control, how to set up user access to the Business Process Hierarchy structure nodes, and the effects these activities have on the behavior of blueprint and configuration transactions in SAP Solution Manager.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5216&ref=rss]]></link>
	<pubDate>Mon, 10 May 2010 11:57:27 EST</pubDate>
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	<title><![CDATA[Standardize Your Business Processes with Template Management in SAP Solution Manager  ]]></title>
	<description><![CDATA[Understand the most important conceptual aspects of template management as driven by SAP Solution Manager.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5186&ref=rss]]></link>
	<pubDate>Thu, 8 Apr 2010 13:59:33 EST</pubDate>
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	<title><![CDATA[Optimize Your Software Change Process with Quality Gates]]></title>
	<description><![CDATA[Learn how to configure Quality Gate Management, which gives an integrated and consistent overview of all changes implemented in an SAP solution for all operational units in a company. Learn the basics of Quality Gate Management and its configuration steps as well as the corresponding Change Management Work Center interface features.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5134&ref=rss]]></link>
	<pubDate>Wed, 24 Mar 2010 12:18:23 EST</pubDate>
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	<title><![CDATA[Quick Tip: Assign Unique Categories to Service Desk Transaction Types]]></title>
	<description><![CDATA[Learn how to have greater flexibility in Service Desk by assigning category lists to transaction types.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5133&ref=rss]]></link>
	<pubDate>Wed, 24 Mar 2010 11:07:45 EST</pubDate>
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	<title><![CDATA[Meeting Resistance to Implementing SAP Solution Manager? Here’s What to Do]]></title>
	<description><![CDATA[Here are five tips on how to explain why SAP Solution Manager should be considered an advantage to an organization, not a burden or the source of additional project cost. Also, learn how to structure the implementation of SAP Solution Manager once you have received approval.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5108&ref=rss]]></link>
	<pubDate>Fri, 12 Mar 2010 10:31:39 EST</pubDate>
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	<title><![CDATA[A Step-by-Step Setup Guide to SAP Solution Manager Adapter for SAP Quality Center by HP: Part 2]]></title>
	<description><![CDATA[In the second half of this series on setting up the integration between SAP Solution Manager and SAP Quality Center by HP, find out how to set up and finalize the connection between the two systems.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5096&ref=rss]]></link>
	<pubDate>Thu, 25 Feb 2010 14:05:51 EST</pubDate>
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	<title><![CDATA[A Step-by-Step Setup Guide to SAP Solution Manager Adapter for SAP Quality Center by HP: Part 1 ]]></title>
	<description><![CDATA[In this first half of a two-part series, learn how to begin the setup of SAP Solution Manager Adapter for SAP Quality Center by HP. See how you can prepare and meet the requirements for connecting the two systems.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5093&ref=rss]]></link>
	<pubDate>Thu, 25 Feb 2010 14:05:27 EST</pubDate>
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	<title><![CDATA[Quick Tip: Improve Document Management by Securing Attributes]]></title>
	<description><![CDATA[Learn how to give your project greater control of document management by setting up security for document attributes.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5068&ref=rss]]></link>
	<pubDate>Fri, 5 Feb 2010 15:46:57 EST</pubDate>
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	<title><![CDATA[Demystify Digital Signature Configuration for Faster Approvals  ]]></title>
	<description><![CDATA[Digital signatures enable you to send documents electronically, thereby avoiding time lost to physically mailing signed documents. To ensure that the digital signatures on your documents are authentic and secure, it is important that you understand all the SAP Solution Manager configuration steps involved. This article breaks down the complex process for creating master documents for statuses and the best way to sign documents with digital signatures.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5058&ref=rss]]></link>
	<pubDate>Wed, 27 Jan 2010 16:37:10 EST</pubDate>
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	<title><![CDATA[Quick Tip: Improve Transaction Numbering to Avoid Gaps]]></title>
	<description><![CDATA[Learn a fast, but effective, configuration setting that can help prevent redundant gaps between support notifications, change requests, and Change Request Management (ChaRM) identification numbers.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5041&ref=rss]]></link>
	<pubDate>Thu, 14 Jan 2010 11:44:01 EST</pubDate>
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	<title><![CDATA[The SAP Solution Manager Role Matrix Made Easy  ]]></title>
	<description><![CDATA[Learn how clearly identifying SAP Solution Manager roles that address your organization's requirements and support the future use of SAP Solution Manager functionalities can allow you to build a robust position-mapping role matrix.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5039&ref=rss]]></link>
	<pubDate>Wed, 13 Jan 2010 16:46:31 EST</pubDate>
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	<title><![CDATA[Top 10 Solution Manager Expert Articles for 2009]]></title>
	<description><![CDATA[Here's a list of the most popular articles that you accessed in 2009. Popular topics this year were varied, including Service Desk and articles that reviewed the main fuctions and benefits of SAP Solution Manager. You can click the titles of the articles to view them. (Note that you must have a Solution Manager Expert subscription to view the full articles.)]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5033&ref=rss]]></link>
	<pubDate>Tue, 12 Jan 2010 14:49:18 EST</pubDate>
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	<title><![CDATA[Outsourcing Your Support? Here Are 6 Reasons You Should Be Using SAP Solution Manager Anyway]]></title>
	<description><![CDATA[While every SAP customer owns a version of SAP Solution Manager, far too many overlook the full range of capabilities offered by the tool. In this article, experts weigh in on the SAP Solution Manager functionalities you should consider and offer tips for getting started. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5021&ref=rss]]></link>
	<pubDate>Fri, 8 Jan 2010 10:27:20 EST</pubDate>
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	<title><![CDATA[4 Top Custom Development Questions Answered  ]]></title>
	<description><![CDATA[Common questions regarding custom development and SAP Solution Manager are answered with specific examples and descriptions that can help you manage your development objects and activities more effectively. Also, learn about the new Custom Development Management Cockpit.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=5019&ref=rss]]></link>
	<pubDate>Wed, 6 Jan 2010 17:06:12 EST</pubDate>
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	<title><![CDATA[Synchronize Multiple System Projects with Customizing Distribution and Customizing Scout]]></title>
	<description><![CDATA[Learn how to use the SAP Solution Manager Customizing Scout and Customizing Distribution functions to synchronize global configuration settings in a system landscape consisting of SAP ERP Central Component, SAP Supply Chain Management, and SAP NetWeaver Business Warehouse. The synchronization of configurations across a system landscape makes system maintenance easier and more efficient.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=4970&ref=rss]]></link>
	<pubDate>Wed, 16 Dec 2009 11:54:14 EST</pubDate>
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	<title><![CDATA[A Checklist for an SAP Solution Manager System Audit]]></title>
	<description><![CDATA[SAP Solution Manager's features make it a challenging candidate for a system audit and review. Use this matrix to establish your approach to auditing SAP Solution Manager.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4967&ref=rss]]></link>
	<pubDate>Fri, 11 Dec 2009 13:32:42 EST</pubDate>
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	<title><![CDATA[Quick Tip: Define Projects and Systems in Change Request Management]]></title>
	<description><![CDATA[In their new SAP PRESS book Change Request Management with SAP Solution Manager, Matthias Friedrich and Torsten Sternberg describe how to activate Change Request Management (ChaRM). This excerpt outlines the next step: how to create projects. This is an important final step before you can begin to use ChaRM.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4965&ref=rss]]></link>
	<pubDate>Thu, 10 Dec 2009 16:06:34 EST</pubDate>
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	<title><![CDATA[Quick Tip: Find Documents Quickly in the SAP Knowledge Warehouse]]></title>
	<description><![CDATA[Learn a quick and efficient way to search for documents in the SAP Knowledge Warehouse without wasting time or system resources. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4933&ref=rss]]></link>
	<pubDate>Mon, 16 Nov 2009 16:55:52 EST</pubDate>
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	<title><![CDATA[Change Diagnostics: It Worked Yesterday, What’s Changed?]]></title>
	<description><![CDATA[The next time your system behaves differently, use Change Diagnostics to uncover and analyze what’s changed.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4921&ref=rss]]></link>
	<pubDate>Thu, 5 Nov 2009 16:04:58 EST</pubDate>
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	<title><![CDATA[Quick Tip: Steps for a More Accurate Interface Description]]></title>
	<description><![CDATA[Inside the interface repository, you can fill out many different attributes for interface descriptions, such as technology object and package size. Learn the two ways you can add custom attributes beyond the SAP standards.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4920&ref=rss]]></link>
	<pubDate>Thu, 5 Nov 2009 14:09:19 EST</pubDate>
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	<title><![CDATA[Prepare to Keep Your SAP Systems in Top Shape with Business Process Monitoring]]></title>
	<description><![CDATA[Gain insight into the prerequisites for integrating business process monitoring into SAP Solution Manager 7.0. To ensure a smooth, successful, and error-free business process monitoring integration in SAP Solution Manager, it is important that you meet all these prerequisites.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4894&ref=rss]]></link>
	<pubDate>Thu, 22 Oct 2009 9:58:28 EST</pubDate>
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	<title><![CDATA[Quick Tip: Create Customer Attributes to Facilitate Decision-Making]]></title>
	<description><![CDATA[Discover how the customer attributes functionality can help you make sense of large projects during an implementation or upgrade. In particular, the focus is on setting priority attributes.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4885&ref=rss]]></link>
	<pubDate>Fri, 16 Oct 2009 13:37:36 EST</pubDate>
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	<title><![CDATA[Self-Diagnosis: An Essential Process to Keep SAP Solution Manager Running Smoothly]]></title>
	<description><![CDATA[Learn how self-diagnosis complements the scenarios configurable within SAP Solution Manager to monitor your entire SAP Solution Manager system, including system monitoring, Solution Manager Diagnostics, Root Cause Analysis, and business process and interface monitoring.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4869&ref=rss]]></link>
	<pubDate>Mon, 5 Oct 2009 14:14:50 EST</pubDate>
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	<title><![CDATA[From Solution Composer Map to Business Blueprint in an Instant]]></title>
	<description><![CDATA[After you create a business map using Solution Composer, you can use it in SAP Solution Manager to quickly generate a blueprinting document.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4840&ref=rss]]></link>
	<pubDate>Thu, 24 Sep 2009 15:36:51 EST</pubDate>
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	<title><![CDATA[Quick Tip: Find Missing Messages in the Incident Management Work Center]]></title>
	<description><![CDATA[Use the Quick Criteria Maintenance feature to find messages that seem to disappear from the Incident Management Work Center.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4818&ref=rss]]></link>
	<pubDate>Fri, 11 Sep 2009 16:25:23 EST</pubDate>
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	<title><![CDATA[A Guide to End-to-End Root Cause Analysis]]></title>
	<description><![CDATA[Learn how to set up and use SAP Solution Manager Root Cause Analysis and Wily Introscope Enterprise Manager.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4808&ref=rss]]></link>
	<pubDate>Thu, 3 Sep 2009 13:25:41 EST</pubDate>
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	<title><![CDATA[Quick Tip: Streamline 5 Core Center of Excellence Functions with SAP Solution Manager]]></title>
	<description><![CDATA[Find out how you can use SAP Solution Manager in combination with the SAP Center of Excellence to optimize performance, testing, support, and business processes in your SAP system. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4795&ref=rss]]></link>
	<pubDate>Wed, 19 Aug 2009 14:25:50 EST</pubDate>
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	<title><![CDATA[Speed Up SAP Projects with Roadmap Accelerators]]></title>
	<description><![CDATA[Many SAP projects lack common project standards when they are started, and trying to create them once a project is in progress requires significantly more time and resources. Even companies with a project methodology in place must spend a great deal of time gathering documentation. To alleviate this, SAP Solution Manager provides Roadmap accelerators to help with documentation templates, Web links, project phase checklists, and best practices documentation and guidelines.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4787&ref=rss]]></link>
	<pubDate>Thu, 13 Aug 2009 10:30:41 EST</pubDate>
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	<title><![CDATA[Quick Tip: Move Documents within the Business Process Hierarchy Structure]]></title>
	<description><![CDATA[Learn a fast and simple trick to move a document from one Business Process Hierarchy node to another. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4781&ref=rss]]></link>
	<pubDate>Tue, 11 Aug 2009 13:55:28 EST</pubDate>
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	<title><![CDATA[Disciplined Testing is the Key to Success for Large SAP Rollouts]]></title>
	<description><![CDATA[This guide can serve as the basis for your organization’s regression testing during a large global rollout. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4576&ref=rss]]></link>
	<pubDate>Mon, 3 Aug 2009 14:26:42 EST</pubDate>
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	<title><![CDATA[The Starting Point for Authorization in Change Request Management]]></title>
	<description><![CDATA[Discover best practices on how to authorize users of SAP Solution Manager Change Request Management (ChaRM) with user roles. Learn about the biggest pitfalls you may encounter and precautions you should take when you set up authorizations. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4531&ref=rss]]></link>
	<pubDate>Mon, 13 Jul 2009 14:02:40 EST</pubDate>
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	<title><![CDATA[New Work Center Centralizes Issue and Support Service Management with SAP]]></title>
	<description><![CDATA[Learn about the tools and functions in the SAP Engagement and Service Delivery Work Center that provide an overview of your IT issues and the services proposed by SAP. See how to link issues and services to efficiently solve them and get the most value out of SAP Support Services.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4533&ref=rss]]></link>
	<pubDate>Thu, 9 Jul 2009 10:43:58 EST</pubDate>
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	<title><![CDATA[Thread Dump Analysis — Are Your Applications Hanging by a Thread?]]></title>
	<description><![CDATA[Learn how you can use a Thread Dump Analysis in SAP Solution Manager to identify performance problems in the Java stack and isolate the problem to a specific Java package or application. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4520&ref=rss]]></link>
	<pubDate>Mon, 29 Jun 2009 15:45:47 EST</pubDate>
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	<title><![CDATA[Consolidate Your IDoc Monitoring with SAP Solution Manager]]></title>
	<description><![CDATA[SAP Solution Manager can act as a consolidation system for business process monitoring. In this excerpt from the authors’ SAP PRESS book <em>Mastering IDoc Business Scenarios with SAP NetWeaver PI</em>, learn the steps you’ll need to use to create and link business processes to multiple systems for monitoring. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4504&ref=rss]]></link>
	<pubDate>Fri, 12 Jun 2009 14:52:48 EST</pubDate>
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	<title><![CDATA[Use Business Blueprints to their Highest Potential for a Successful Implementation]]></title>
	<description><![CDATA[Learn how proper use of the Business Process Repository and Business Blueprint can help set your organization on the course for a successful implementation and establish a foundation for effective support. Explore how to set your project scope and create relationships between scope items and objects to support traceability and transparency in change management. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4501&ref=rss]]></link>
	<pubDate>Wed, 10 Jun 2009 16:37:41 EST</pubDate>
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	<title><![CDATA[Quick Tip: Important Considerations for Business Process Hierarchies]]></title>
	<description><![CDATA[Discover a shortcut to represent the shared processes in the Business Process Hierarchy (BPH) so you don’t have multiple definitions of the same process, which can confuse your process and support teams. Learn a few tips about what you should consider when building your BPH. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4480&ref=rss]]></link>
	<pubDate>Thu, 28 May 2009 10:40:17 EST</pubDate>
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	<title><![CDATA[Configure Digital Signatures in SAP Solution Manager]]></title>
	<description><![CDATA[Learn the essentials of digital signature configuration in this overview and basic guide to digital signature setup in SAP Solution Manager.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4479&ref=rss]]></link>
	<pubDate>Wed, 27 May 2009 14:26:04 EST</pubDate>
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	<title><![CDATA[Guide Your Implementation Project with SAP Solution Manager]]></title>
	<description><![CDATA[Learn how you can best use SAP Solution Manager 7.0 (formerly called SAP Solution Manager 4.0) functionality for an SAP implementation project. Specifically, read about the details of the Implementation Roadmap and the activities that should be performed in each implementation stage using tools found in SAP Solution Manager.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4452&ref=rss]]></link>
	<pubDate>Tue, 5 May 2009 16:32:45 EST</pubDate>
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	<title><![CDATA[Quick Tip: Uncover Defects Before Go-Live with SAP Solution Manager]]></title>
	<description><![CDATA[Defect management during testing execution ensures that all testing defects are sorted out within the defined testing timeline, without hampering your overall project plan or the kick-off of the next project phase (cut-over and final preparation). It helps you to avoid costly surprises from testing defects after your release and go-live. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4449&ref=rss]]></link>
	<pubDate>Tue, 5 May 2009 14:24:38 EST</pubDate>
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	<title><![CDATA[Best Practices for Configuring the Solution Documentation Assistant]]></title>
	<description><![CDATA[Learn how to configure the Solution Documentation Assistant in SAP Solution Manager to analyze your entire system landscape and provide a detailed report. This functionality is useful if an upgrade needs to be executed in a short span of time, because you can create an SAP Solution Manager project from that report. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4448&ref=rss]]></link>
	<pubDate>Tue, 5 May 2009 11:19:38 EST</pubDate>
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	<title><![CDATA[Analyze the Impact of SAP Software Changes on Your Business Processes]]></title>
	<description><![CDATA[See how to achieve a risk-based test scope identification using Business Process Change Analyzer in SAP Solution Manager 7.0 EhP1 (Enterprise Edition). It allows you to analyze the impact of software changes triggered by SAP Support Packages, customizing changes, or custom code development on your important business processes. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=4443&ref=rss]]></link>
	<pubDate>Mon, 4 May 2009 10:11:11 EST</pubDate>
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<item>
	<title><![CDATA[Demystify the CRM Configuration Behind the Service Desk ]]></title>
	<description><![CDATA[Build on settings in SAP Solution Manager to roll out a central support system to administer both SAP and non-SAP trouble tickets. Learn effective practices for preparing and designing a comprehensive support system for issue reporting.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3944&ref=rss]]></link>
	<pubDate>Wed, 1 Apr 2009 13:40:03 EST</pubDate>
</item>

<item>
	<title><![CDATA[Quick Tip: Save Time During Your Service Desk Implementation]]></title>
	<description><![CDATA[Learn some of the initial shortcuts you can use during an SAP Solution Manager Service Desk implementation to save time and effort for your organization.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=3949&ref=rss]]></link>
	<pubDate>Mon, 30 Mar 2009 13:21:21 EST</pubDate>
</item>

<item>
	<title><![CDATA[Quick Tip: Yes - Smaller Companies Can Streamline Operations with SAP Solution Manager]]></title>
	<description><![CDATA[Discover how SAP Solution Manager can work in smaller organizations. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3764&ref=rss]]></link>
	<pubDate>Thu, 26 Mar 2009 9:15:52 EST</pubDate>
</item>

<item>
	<title><![CDATA[Use Issue Management to Keep Your SAP Projects Moving Forward]]></title>
	<description><![CDATA[SAP implemented Issue Management in the Service Desk to help you resolve issues that put your SAP projects at risk or disrupt processing. Learn how you can use Issue Management to internally create, track, and report on Issues and Top Issues in your project. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3755&ref=rss]]></link>
	<pubDate>Fri, 20 Mar 2009 13:14:19 EST</pubDate>
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<item>
	<title><![CDATA[Java Memory Analysis — How Efficient Is Your Garbage Collector?]]></title>
	<description><![CDATA[Learn how to perform effective Java memory analysis on your system using a Solution Manager Diagnostics component that many users don’t take advantage of. Find out how you can tell if your Java applications are performing at their best, and discover a variety of ways to analyze system performance. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?&id=375&ref=rss]]></link>
	<pubDate>Tue, 17 Mar 2009 16:03:36 EST</pubDate>
</item>

<item>
	<title><![CDATA[An Excellent Combination for Training and Feedback: Learning Maps and End-User Roles]]></title>
	<description><![CDATA[Find out ways you can use Learning Maps to facilitate fast and efficient training for end users. Discover the value that end-user roles can provide for filtering, reporting, and user feedback. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3734&ref=rss]]></link>
	<pubDate>Mon, 23 Feb 2009 15:34:05 EST</pubDate>
</item>

<item>
	<title><![CDATA[New User Interface and Content Enhances Service Level Reporting]]></title>
	<description><![CDATA[Learn about the redesigned Service Level Reporting Setup Workbench user interface. Discover the extended reporting capabilities that the enhanced Service Level Report content supplies. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3731&ref=rss]]></link>
	<pubDate>Fri, 20 Feb 2009 11:49:24 EST</pubDate>
</item>

<item>
	<title><![CDATA[Business Process Design Made Easy with Solution Composer]]></title>
	<description><![CDATA[Learn how to use Solution Composer 2.11.14 to develop processes to meet your business requirements. See a detailed example of customizing a business map. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?session=&id=3730&ref=rss]]></link>
	<pubDate>Fri, 20 Feb 2009 10:00:16 EST</pubDate>
</item>

<item>
	<title><![CDATA[The Issue Resolution Process: An Essential Prerequisite for Implementing Service Desk]]></title>
	<description><![CDATA[By documenting the issue resolution process that best reflects your existing organizational support structure, you can configure the Service Desk to minimize negative impacts on your organization. ]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?&id=3711&ref=rss]]></link>
	<pubDate>Tue, 10 Feb 2009 15:46:35 EST</pubDate>
</item>

<item>
	<title><![CDATA[Testing Made Easy in Solution Manager]]></title>
	<description><![CDATA[Learn how to use Solution Manager for all the stages of your testing from configuration to execution.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3695&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:09:05 EST</pubDate>
</item>

<item>
	<title><![CDATA[Access IT Performance Reporting to Extract Performance Data at No Extra Cost]]></title>
	<description><![CDATA[Learn how to set up IT Performance Reporting so that IT operations can employ a variety of useful reports and metrics.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3691&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:08:29 EST</pubDate>
</item>

<item>
	<title><![CDATA[Manage Key Project Strategy Documents with SAP Solution Manager Roadmaps]]></title>
	<description><![CDATA[Strategic documents and methodologies set the direction and the processes for SAP projects. SAP Solution Manager Roadmaps provide the tools and content repositories you use to tailor a selected methodology and to set the direction for your project. Learn how to use these tools to ensure successful projects and to generate valuable assets for future projects.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3672&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:07:42 EST</pubDate>
</item>

<item>
	<title><![CDATA[Use the Upgrade Functionality for a Well-Documented and Smooth Transition]]></title>
	<description><![CDATA[Learn about the tools and methodologies in the SAP Solution Manager Upgrade Project for planning, executing, and documenting the most important aspects and phases of your functional upgrade projects.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3653&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:06:58 EST</pubDate>
</item>

<item>
	<title><![CDATA[Use Job Scheduling Management to Manage Jobs from One Central Point]]></title>
	<description><![CDATA[Learn how to manage your background job scheduling while maintaining accurate and up-to-date documentation on job requests and associated changes.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3522&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:06:13 EST</pubDate>
</item>

<item>
	<title><![CDATA[Enhance ChaRM Workflow to Handle Your Business Requirements]]></title>
	<description><![CDATA[Change Request Management (ChaRM) workflow is based on SAP CRM Service Management configuration settings that provide significant flexibility for enhancements. This article offers an overview of the ChaRM workflow configuration settings and the available options for implementing enhancements you may require.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3521&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:05:39 EST</pubDate>
</item>

<item>
	<title><![CDATA[Quick Tip: Reduce Administration Overhead in Change Request Management]]></title>
	<description><![CDATA[Learn a few simple tricks to reduce your administrative overhead and work.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3520&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:05:01 EST</pubDate>
</item>

<item>
	<title><![CDATA[Create a Global Deployment Unit Test]]></title>
	<description><![CDATA[Learn how to review, plan, organize, and execute unit testing for a global deployment of SAP Supplier Relationship Management 5.0 (SAP SRM) using Solution Manager.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3519&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:04:28 EST</pubDate>
</item>

<item>
	<title><![CDATA[Configure Automatic Service Desk Email Notifications]]></title>
	<description><![CDATA[Use this three-step process to configure SAP Solution Manager Service Desk to send email notifications automatically when a Support Desk message has been assigned to the users.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3515&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:03:36 EST</pubDate>
</item>

<item>
	<title><![CDATA[Use SAP Solution Manager Change Request Management (ChaRM) to Support Your Implementation Project]]></title>
	<description><![CDATA[Learn how to deploy and manage change requests within an implementation project by using Change Request Management.]]></description>
	<link><![CDATA[http://www.solutionmanagerexpert.com/article.cfm?id=3514&ref=rss]]></link>
	<pubDate>Fri, 23 Jan 2009 17:02:59 EST</pubDate>
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