Advisors
Only the world's top experts write for the SAPexperts, and our board of technical advisors ensures their guidance is proven to help you solve technical challenges, improve day-to-day efficiencies, and complete major SAP projects with ease — guaranteed. They help deliver expertise to you that's free of sales pitches and hidden agendas. Take a moment to meet these individuals below — they play an important role in the expertise you get every week.
Winni Hesel is a partner with
Enowa Consulting, and his SAP experience reaches back more than 18 years. As an SAP consultant, project manager, and program manager, he has led global rollouts and worked on numerous SAP projects in the Americas and Europe. Winni has four years of experience with SAP Solution Manager and has completed more than 40 SAP Solution Manager project assignments with various scope from projects to ChaRM to Service Desk to test management and business process monitoring.

John Krakowski is currently a senior product manager at SAP Americas for Service and Support Infrastructure and SAP Solution Manager, responsible for the rollin and rollout of this strategic SAP product. He has been an employee of SAP for 11 years, serving as a senior support consultant, manager, and key account advisor. John has been actively involved with the SAP Solution Manager platform since 2001. In total, he has more than 25 years of experience in the software industry, including technical administration with an SAP customer and the US military.

Lori Sanders leads Enowa Consulting's global SAP Solution Manager practice. Prior to joining Enowa, she led business development activities in SAP Active Global Support Americas for solution support tools. In 2005, SAP named Lori the first and only platinum SAP Solution Manager consultant; in that role she worked with numerous customers and partners to create and implement strategies using SAP Solution Manager as the backbone of implementation and solution operations.
Marcel van den Top has 14 years of experience in analysis, design, and implementation of business information systems. Marcel has gained his knowledge about SAP Solution Manager on SAP projects in different industries — as an SAP ERP Financials consultant, integration manager, project manager, and advisor. He is a regular speaker at the
SAP Solution Manager seminar, advising companies on how to improve their implementation, rollout, and upgrade projects, as well as their support processes.
Bert Vanstechelman has more than 15 years of experience in SAP Basis consulting, running all kinds of SAP versions in combination with all possible databases and operating systems supported by SAP. He specializes in SAP release upgrades and Unicode conversions. Bert is the author of the following SAP PRESS books: SAP NetWeaver Application Server Upgrade Guide, The OS/DB Migration Project Guide, and mySAP ERP Upgrade Project Guide.